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Field Nation

Online marketplace connecting businesses (Buyers) with freelance Field Service Technicians and service companies for on-demand, project-based, and contract field work. Services cover a wide range including: IT hardware repair/installation/decommission (PCs, servers, printers, POS systems, ATMs), network cabling and troubleshooting (copper, fiber), telecom equipment installation and maintenance (VoIP, routers, switches), A/V system setup and support, security system installation and service (CCTV, access control), retail technology support and rollouts, electrical work (low-voltage), site surveys for technology deployments, and smart hands support.

https://www.fieldnation.com

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Client Snapshot

Industry Focus	Founded	Company Size	Company Type	Geographic Coverage
Information Technology (IT Field Support), Telecommunications, Retail Technology, Security Systems Installation & Maintenance, Electrical & Cabling, Audio/Visual (A/V) Systems, Point of Sale (POS) Systems, ATM Servicing, Site Surveys.	2008	Medium	Private Company (Marketplace Platform)	NTNL

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Industries Overview

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Ratings and Review Summary

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Specializations

Leading online marketplace platform designed for sourcing, managing, and paying on-demand field service labor. Enables businesses to find and dispatch qualified freelance technicians for a vast array of technical field assignments across numerous industries, while providing technicians with access to a wide range of work opportunities.

Services Offered

Service Types:

Contractor Requirements

Equipment /Needed:

Varies significantly by specific work order requirements. Generally includes: Relevant technical skills and demonstrable experience for the specific job type (e.g., IT hardware support, networking protocols, low-voltage cabling standards, POS system repair, specific vendor hardware).” Technician must supply their own reliable transportation.” Technician must possess their own tools appropriate for the work being performed (e.g., comprehensive IT toolkit, network cable testers, crimpers, punch-down tools, drill, ladder, safety gear as needed).” Laptop computer for diagnostics, configuration, and reporting.” Smartphone with the Field Nation mobile app installed (iOS or Android) for managing work orders, communication, and submitting deliverables.” General Liability insurance is often required by Buyers posting work orders and is highly recommended for all technicians.”

Certifications/Licenses:

Not required

Required Technology:

Field Nation provides a comprehensive web platform and mobile applications (for iOS and Android) that technicians use for finding and managing work orders, communicating with Buyers and Field Nation support, tracking time on site (if required), submitting deliverables (photos, checklists, digital sign-offs), generating invoices, and managing payments.

Company Support

Equipment Provided by Company:

Contractor-supplied

Training Provided:

true

Pay & Payments

Compensation Structure:

Direct Deposit

Payment Frequency:

Payments are processed through the Field Nation platform. Typically, funds are released to the technician's Field Nation account after the work order is completed, all deliverables are submitted (e.g., photos, checklists, client sign-offs), and the work is approved by the Buyer. Technicians can then withdraw funds to their linked bank account or other payment services. Payouts are generally quick, often within a few days of Buyer approval (Net 0-10 days from approval is common for many transactions).

Getting Work

Assignment Process:

Freelance technicians and service companies create detailed profiles on the Field Nation platform, outlining their skills, experience, certifications, tools, insurance coverage, and desired service area. They can then search for and request available work orders that match their profile, or they may be routed work orders directly by Buyers who find their profile. Buyers have the ability to select technicians based on qualifications, price/rate, ratings from previous work, proximity, and availability.

Average Job Volume:

Highly variable; depends on the technician's specific skills, certifications, geographic service area, willingness to travel, ratings on the platform, pricing competitiveness, and the overall volume of relevant work orders posted by Buyers in their market. Can range from occasional supplemental gigs to providing a full-time equivalent workload for highly active, diverse-skilled, and well-regarded technicians in busy markets.

Joining the Team

Onboarding Process:

Online signup as a service provider/technician on the Field Nation website. Process involves creating a detailed profile, listing skills and experience, undergoing identity verification, opting into background check and drug screening services (often at the technician's expense, but can enhance marketability), setting up payment withdrawal methods, and agreeing to the Field Nation platform terms of service.

$10-$150/inspection

Contractor Feedback

Overall Rating:

4.6

Overview

Sentiment Analysis:

Field Nation has received a positive rating of 4.6, reflecting strong overall satisfaction among users. Key themes from the reviews include supportive management that fosters a collaborative environment, ensuring that workers feel valued and encouraged. The platform is praised for providing a clear scope of work, which helps freelancers understand their responsibilities and expectations, leading to smoother project execution. Additionally, users appreciate the straightforward compensation process, which allows for timely and hassle-free payments. Overall, Field Nation is recognized for its effective management practices, clarity in project details, and efficient payment systems, contributing to a favorable experience for its users.

Official Standing

BBB Status:

A+

Industry Recognition:

Major online marketplace (platform-as-a-service) connecting businesses with freelance field service technicians for on-demand technical work across a wide range of industries. Field Nation facilitates the entire lifecycle of contingent field labor, from discovery and vetting to project management and payment processing.

Field Nation

Client Snapshot

Documents

Specializations

Services Offered

Contractor Requirements

Company Support

Pay & Payments

Compensation Structure:

Payment Frequency:

Getting Work

Assignment Process:

Average Job Volume:

Joining the Team

Onboarding Process:

Contractor Feedback

Overall Rating:

4.6

Sentiment Analysis:

Official Standing

BBB Status:

A+

Industry Recognition:

Get in Touch

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Phone:

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