Refund policy
No-refund terms for digital goods and memberships.
Nested Objects delivers digital resources instantly. In alignment with member.nestedobjects.com, purchases of digital goods, AI tools, and memberships are final and non-refundable. Review the guidelines below to avoid unexpected charges and keep your account in good standing.
Digital goods are non-refundable
Access to digital downloads, AI tools, templates, and directory intel is delivered instantly and cannot be returned. All sales for these items are final.
Transparent before you buy
Plan benefits, pricing, and what is included are available before purchase. Ask support@nestedobjects.com if you need clarity prior to upgrading.
Compliance with member.nestedobjects.com
This policy mirrors the live refund terms in our primary member experience so expectations stay aligned across every entry point.
How we handle payments
Clarity on billing helps keep your membership uninterrupted. The steps below outline how we address questions, cancellations, and disputes while honoring the no-refund policy for digital goods.
Billing errors
If you believe a charge is incorrect, contact us within 10 days of the transaction. We will investigate and correct legitimate errors.
Cancellation timing
Cancel before your renewal date to avoid the next charge. Your access continues through the end of the paid term with no prorated refunds.
Chargebacks
We encourage resolving disputes directly with us. Unauthorized chargebacks may result in account suspension until resolved.
Team seats
Team or Agency seats are billed per agreement and non-refundable once provisioned. Adjust seat counts before the next billing cycle.
Non-transferable access
No resale or copying
Membership credentials, downloads, and AI outputs are licensed solely to the purchasing account or approved team seats. Copying, reselling, or redistributing materials violates our terms and may lead to suspension.
Need help before you buy? Email support@nestedobjects.com for plan guidance. For enterprise or regulated environments, we can provide written confirmations of the no-refund and no-resale standards.
Key reminders
No trial reversals
If a trial converts to paid, the charge is non-refundable. Disable auto-renew before the trial ends to avoid billing.
Export responsibly
Downloaded resources are for your operations only. Do not upload or share them to third-party marketplaces, forums, or training libraries.
Receipts and records
Receipts are available in your billing profile. Keep them for compliance, and contact us if you need a purchase confirmation letter.