FAQs
Policy, billing, and membership answers.
These answers mirror the guidance active members see at member.nestedobjects.com. They emphasize our no-resale rule for digital goods, the no-refund stance on delivered resources, and how to request help from the team.
Frequently asked questions
We keep policies consistent across the hub so you can rely on the same standards wherever you sign in. If you do not see your question, contact support and we will add clarity.
Do you offer refunds for digital goods or memberships?
No. Because access to AI tools, templates, and intel is delivered instantly, all digital goods and memberships are non-refundable. Cancel before renewal to avoid future charges.
Can I share or resell Nested Objects resources?
No. Downloads, AI outputs, and directory intel are licensed to your account or approved team seats only. Copying, resale, or reposting is prohibited.
How do you protect my data?
We use encrypted transport, role-based access, and vetted vendors. Data practices match the privacy standards described on member.nestedobjects.com and this site.
What happens when I cancel?
You retain access through the end of the current billing term. No prorated refunds are issued. After that, access to licensed resources stops.
Can I request a copy or deletion of my data?
Yes. Email support@nestedobjects.com to request access or deletion subject to legal, security, and fraud-prevention requirements.
Do you follow the same policies across platforms?
Yes. These FAQs align with the live policies enforced in the member experience at member.nestedobjects.com so guidance remains consistent.
Need more help?
Our team is ready
Send questions to support@nestedobjects.com for plan guidance, compliance documentation, or to report suspected copying or resale of digital goods. We will respond based on your plan tier.
Response expectations
- Free: 1-2 business days
- Pro: Priority queue
- Elite/Agency: Concierge handling with next best actions
Urgent security or privacy issues are routed immediately. Include relevant URLs or screenshots so we can resolve your request quickly.
Still looking for an answer?
Browse the resource hub or talk with our team before upgrading. We will confirm how the no-refund and no-resale policies apply to your workflows so you can plan confidently.